Frequently asked questions

Does Polar Refrigeration offer a 24 hour breakdown service?

Absolutely. We understand that when a refrigeration system fails, it’s a time-critical situation that can cost you money for every minute of downtime. That’s why our expert refrigeration mechanics are on-call 24 hours a day. Just call 1300 736 596 for fast response.


What is Polar Refrigeration’s response time for emergency callouts?

With emergency refrigeration mechanics on-call 24 hours a day, we strive to attend your breakdown in under 2 hours.


What industries does Polar Refrigeration service?

Our experienced and qualified technicians can provide high quality refrigeration services to most industries, including food service, manufacturing & food processing plants, distribution facilities, food processing & packaging, cold storage, packaged ice, gas & chemical, dairy, meat, seafood and poultry processing.


What areas do you provide commercial refrigeration service and maintenance in?

Polar Refrigeration services all areas of Brisbane and throughout Queensland.


Can you help my business save money on refrigeration power bills?

Most probably, yes. That’s because high quality refrigeration maintenance and servicing can help your equipment run more efficiently, reducing energy consumption and your power bill. Our expert team can perform an energy audit of your business premises, to find out how we can reduce your refrigeration running costs with a few simple changes. Call us on 1300 736 596 to find out more.


Which brands of refrigeration equipment do you service?

The Polar Refrigeration Services team are qualified to service all brands of commercial fridges and freezers, including Mycom, Stal, Budge, Vilter, Bitzer, Bock, Grasso, Sabroe, Frick, Howden, Carrier, Buffalo Trident and many more. We also support the manufacturer’s warranty on all equipment we sell.


Should our refrigeration system have a regular service schedule?

Yes. We strongly recommend annual refrigeration maintenance for each fridge system in your business. This regular attention will help to keep your system running more efficiently, lower your energy bills, and prolong the life of the components.

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